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Ferroli Fault Code

Ferroli A01 Fault Code

The A01 fault is the most common Ferroli lockout — the boiler attempted to ignite multiple times but could not establish or confirm a stable flame. It is the Ferroli equivalent of Vaillant F.28, Worcester Bosch E1, and Ideal F1.

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[Image placeholder: Ferroli boiler display showing A01 fault code — replace with professional on-site photo]

What is the Ferroli A01 fault code?

The Ferroli A01 fault is triggered when the PCB initiates a series of ignition attempts and the ionisation probe does not confirm a stable flame within the permitted window. Ferroli boilers typically make three attempts before displaying A01 and locking out. The fault can originate at any point in the ignition chain — gas supply, ignition electrode, ignition lead, gas valve, or ionisation probe — and requires a Gas Safe engineer to diagnose. On Ferroli Modena and DOMIproject models, A01 is the single most frequently reported fault code across South London callouts.

Affected models
Ferroli Modena 32CFerroli DOMIproject 30Ferroli DOMIcompact 28Ferroli BlueHelix TECH 28CFerroli Tempra 30
[Image placeholder: Ferroli ignition electrode and ionisation probe in burner assembly — replace with engineer diagnostic photo]

What causes the A01 fault?

1
Gas supply interrupted

A closed meter valve, empty prepayment meter, or work on the local gas network starves the boiler. Always test another gas appliance before calling an engineer for A01.

2
Ignition electrode worn

The ceramic insulator cracks or the electrode tip corrodes over time, preventing a consistent spark from reaching the burner. Ferroli electrode quality varies across model ranges.

3
Ionisation probe dirty

Combustion deposits on the probe prevent it detecting the flame. The PCB receives no flame signal and locks out — even if ignition was momentarily successful.

4
Ignition lead fault

Cracked insulation on the high-voltage lead causes the spark to arc to ground. The electrode never receives the spark.

5
Gas valve sluggish

A partially blocked or slow-opening gas valve provides insufficient gas at the burner during the ignition window. The spark fires but the flame cannot establish.

6
Blocked burner ports

Dust, debris, or limescale deposits in the burner ports prevent even gas flow, resulting in partial or no ignition. More common on older Modena and DOMIproject units.

What you can safely check yourself

1
Test your gas supply

Turn on a gas hob or fire. If nothing works, the supply is the problem — call your gas supplier or check your prepayment meter.

2
Check the gas meter valve

Ensure the emergency control valve at the meter is fully open (handle in line with the pipe). If it was accidentally knocked closed, open it and reset.

3
Single reset attempt

Press and hold the reset button for 3 seconds. Allow up to 60 seconds for the ignition sequence. If A01 returns, do not reset again — call a Gas Safe engineer.

Do not reset the boiler more than once if the fault code returns immediately. Repeated resets without diagnosis can mask a worsening fault.

What needs a Gas Safe engineer

  • Test ignition electrode spark output and replace if degraded
  • Clean or replace the ionisation probe
  • Inspect and replace the ignition lead if cracking or arcing
  • Measure gas inlet and manifold pressure
  • Test gas valve opening speed and replace if sluggish
  • Clean the burner if carbon deposits are present
  • Check flue for backpressure that could prevent ignition
  • Assess repair vs replace on units over 8 years given Ferroli parts lead times

Hard water in South London — Wandsworth, Lewisham, Lambeth, Merton, Southwark, Greenwich, and Bromley — accelerates combustion deposits on the ionisation probe and burner of Ferroli boilers. Thames Water's calcium-heavy supply causes limescale build-up inside the burner assembly on units that miss annual services. A01 is the most frequently booked Ferroli fault across Reion's South London callouts, particularly on Modena and DOMIproject units over 7 years old.

[Image placeholder: Gas Safe engineer testing Ferroli ignition electrode — replace with Reion on-site photo]

How much does a A01 repair cost?

Costs below are UK averages. Reion provides a fixed quote after the £80 diagnostic visit — no obligation to proceed.

Diagnostic visit £80
Ignition electrode replacement £100–£180
Ionisation probe replacement £80–£160
Ignition lead replacement £60–£120
Gas valve replacement £260–£440
Burner clean £80–£120 (included in annual service)

How to reset a Ferroli boiler showing A01

1

Confirm gas supply is working by testing another gas appliance.

2

Check the meter emergency control valve is fully open.

3

Press and hold the reset button for 3 seconds.

4

Wait for the full ignition sequence — up to 60 seconds.

5

If A01 returns, do not reset again. Call a Gas Safe engineer.

Gas valve replacement is among the more expensive Ferroli repairs, and parts can take 3–7 days to source from specialist suppliers. On a Ferroli Modena or DOMIproject over 8 years old with A01, Reion will give a clear repair-vs-replace comparison at the diagnostic visit — factoring in the boiler's age, parts lead time, and current installed cost of a replacement unit.

Common questions about the Ferroli A01 fault

What does a Ferroli A01 fault code mean?
A01 means the boiler failed to ignite — it made multiple ignition attempts but could not confirm a stable flame. The most common causes are a worn ignition electrode, dirty ionisation probe, or interrupted gas supply.
Can a Ferroli A01 fault fix itself?
Occasionally — if caused by a brief gas supply interruption, a single reset may clear it permanently. If A01 returns on the next heating cycle, there is an underlying component fault that requires a Gas Safe engineer.
How long does a Ferroli A01 repair take in London?
Electrode or probe replacement takes 60–90 minutes if parts are in stock. Gas valve replacement takes 2–3 hours. Note that some Ferroli parts have a 3–7 day lead time, which can mean a two-visit repair. Reion covers Wimbledon, Wandsworth, Merton, Lewisham, Lambeth, Southwark, Greenwich, Bromley, and North Surrey.
Should I replace my Ferroli boiler instead of repairing the A01 fault?
On a Ferroli unit over 8 years old, an A01 fault caused by a gas valve can cost £340–£520 to repair — approaching the installed cost of a budget replacement. Reion gives an honest comparison at the diagnostic visit, accounting for the boiler's age, condition, and parts availability.
Why does my Ferroli A01 fault keep coming back?
Recurring A01 usually points to an ionisation probe that needs replacing, or a gas valve that is intermittently sluggish. In hard water areas — Wandsworth, Merton, Lewisham, and Lambeth — limescale on burner components also causes recurring ignition instability. Annual servicing significantly reduces recurrence.

Need a Ferroli engineer in London?

Reion is Gas Safe registered (919881), based in South London, and available 24/7. Fixed price after the diagnostic visit — no hidden charges.

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